Terms of service
1. Who we are. This website, www.cavalrylane.com, is operated by Cavalry Global Advisors, trading as Cavalry Lane ("Cavalry Lane", "we", "us"). Registered office: A-51/A, Hauz Khas, New Delhi 110016. GSTIN: 07DCAPS9055J1Z4. Contact: cavalrylane@gmail.com, +91 9810862129. The store runs on Shopify.
2. Accepting these terms. By using this website or placing an order on it, you agree to these Terms, and to our Shipping Policy, Refund Policy, and Privacy Policy. We may update them from time to time. The version published when you place an order applies to that order.
3. What these terms cover. These Terms apply to goods offered and ordered through www.cavalrylane.com, including antiques, objets, carpets, and custom hand-knotted carpet orders. They do not apply to lots or bids in The Lane Sale or any other auction, which have their own terms.
4. Products and descriptions. Many pieces are handmade, hand-knotted, vintage, or antique, and some carpets are made to a custom brief. Small variations in size, colour, finish, weave, and pattern are part of the workmanship and are not defects. Colours may look different on different screens. Measurements are approximate. Antiques, vintage pieces, and other unique objects are sold as described and shown, including wear, patina, and any restoration that has been disclosed.
5. Prices and payment. Prices on the website are shown in Indian rupees (INR) and include GST. Shipping is charged as set out in the Shipping Policy and as shown at checkout or in a written quote. We may correct a pricing or description error and cancel an affected order, with a refund of any amount paid for it. Payment for website orders is taken at checkout through our payment providers. For custom carpets and other quoted orders, payment terms are confirmed in writing.
6. Orders. An order is accepted when we confirm it. We may decline or cancel an order — for example if a unique piece has already been sold, or if we cannot fulfil the order to your destination — and we will refund any amount paid for that order.
7. Custom hand-knotted carpets. We take briefs for custom hand-knotted carpets. For a quote or the terms of a custom order, please write to cavalrylane@gmail.com. Lead times and the details of the work are confirmed in writing when the brief is accepted.
8. Carpets — approval before dispatch. Where we have agreed to share a video of the exact carpet before it is dispatched, the carpet is packed and shipped only after you approve that video. Once you have approved it for dispatch, the sale is final, except for damage in transit as set out in the Refund Policy.
9. Delivery, risk and title. Delivery is described in the Shipping Policy. Title passes when we receive full payment. Risk passes to you on delivery.
10. Returns and damage. See our Refund Policy.
11. Intellectual property. Photographs, text, designs, and the Cavalry Lane name and logo on this website belong to Cavalry Lane or its licensors and may not be used without permission.
12. Liability. To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing in these Terms limits any rights you have that cannot be excluded under applicable law.
13. Governing law. These Terms are governed by the laws of India.
14. Contact. Email cavalrylane@gmail.com or call +91 9810862129. Cavalry Global Advisors, trading as Cavalry Lane, A-51/A, Hauz Khas, New Delhi 110016. GSTIN: 07DCAPS9055J1Z4.