Shipping policy

Cavalry Lane ships from India. Dispatch times vary by piece. Unless a product page or a written confirmation says otherwise, items for delivery within India are usually shipped within 7–10 working days. That period is the time to dispatch; it does not include transit time.

Carpets. For carpets, including custom hand-knotted carpets where we have agreed to film the finished or selected piece, we share a video of the exact carpet before dispatch. The carpet is packed and shipped only after you approve that video.

Delivery within India. We deliver within India. Shipping charges, if any, are shown at checkout or confirmed in writing before dispatch. Transit time after dispatch varies with the destination and the size of the piece.

Delivery to the United States. Shipping charges and delivery times for orders to the United States are quoted separately for each order, according to the weight, size and destination of the piece, and are confirmed before purchase. Please write to cavalrylane@gmail.com for a quote.

Other international delivery. Shipping charges and delivery times for other international destinations are quoted separately for each order, according to the weight, size and destination of the piece, and are confirmed before purchase. Please write to cavalrylane@gmail.com for a quote.

Tracking and receiving your order. We share tracking details once an order has been dispatched. When the piece arrives, please check it and, if anything is damaged, contact us as set out in the Refund Policy, with photographs or a video of the piece and the packaging.

Contact. cavalrylane@gmail.com · +91 9810862129.